REFUND POLICY

JUST IT – Return & Refund Policy

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Due to the premium, artisanal, and perishable nature of our curated Italian imports, our return policy is strictly defined to ensure food safety and quality:

• Perishable Goods: in compliance with food safety standards, all sales of perishable items (including burrata, cheeses, and seasonal specialties) are final. We cannot accept returns or exchanges on these products.

• Damaged or Missing Items: if an item arrives damaged or is missing from your community allocation, please report it to our concierge team within 24 hours of the scheduled delivery at contact@justitnyc.com

• Resolution: verified claims for damaged or incorrect items will be promptly resolved via a statement credit or a replacement in the next scheduled community allocation.